The existing product
The below screenshots of the existing product show the two problems we were approaching.
The first is navigational. VeriDrive and Detalys are other WhiteCanyon products, the former allowing users to verify their data has been wiped and the latter allowing them to perform hardware checks to discover any issues on their hardware. The team wanted to make these products available for use within WipeDrive.
Detalys was practically undiscoverable. Users had to click into “Options” to see it even exists. The radio buttons introducing VeriDrive feels like an afterthought and does not position the verification feature as a separate service.
Because many users are using this wiping software over and over again, the team received feedback that it took too many clicks to get the wipe completed. I worked with them to reduce the number of screens, making the process more efficient.
The team asked me to explore ways to improve their UI as well, but it was still important to stay somewhat aligned to the existing product so the current user base isn’t too jarred from the changes.